IT service management built on ITIL best practices

Your dedicated
IT department.

From managed IT services and cybersecurity to AI-powered software development. One team, two domains of expertise — serving businesses across Europe and the USA. We were building AI solutions before AI went mainstream.

Explore our services
ITIL-Aligned Best practice processes
20+ Years Of IT excellence
Standards-driven ISO 20000 · ITIL · GDPR
IT Partner For large enterprises

Complete IT coverage under one roof

We combine infrastructure expertise with top-tier AI-powered software design and add old-school programming knowledge. Our team is educated not only in IT, but in business administration and finance — giving us a sharper perspective. Whether you need reliable day-to-day IT operations or innovative custom solutions — we think along with your business.

IT Management & Support

Proactive IT management, helpdesk support, infrastructure monitoring, and cybersecurity — built on ITIL best practices and proven standards. Everything your business needs to run smoothly, securely, and without downtime.

Software Development & AI

We were developing neural network and machine vision solutions long before AI became a buzzword. Today, armed with the latest AI development tools, we design and build software faster and more agile than ever — from custom web platforms and enterprise systems to intelligent automation and language model integrations.

Everything your IT needs — managed and developed

From frontline user support to advanced AI solutions — our services cover the full spectrum of modern IT. We manage and design your AI solutions. We help you host and maintain development.

IT Management & Support

Development & AI Solutions

IT Helpdesk & User Support

Our IT helpdesk provides fast and reliable user support for all your daily technology needs. From troubleshooting workstation issues to resolving software problems, our certified IT support team ensures minimal downtime and maximum productivity for your employees.

Software Development

We design and develop custom software tailored to your business needs — from web applications and SaaS platforms to native desktop solutions for Windows and macOS. Our development team builds scalable, secure, and high-performance solutions that integrate seamlessly with your existing systems.

Workstation Management

Professional workstation management keeps your employees' devices running at peak performance. We handle deployment, configuration, updates, and security patches across all endpoints — supporting Windows, macOS, and Linux environments with proactive maintenance.

Network Security Solutions

Our network security solutions protect your business from cyber threats with advanced firewalls, intrusion detection systems, and real-time threat monitoring. We implement zero-trust architectures, VPN solutions, and security policies that meet the highest industry compliance standards.

Network Infrastructure Management

Reliable network infrastructure is the backbone of every modern business. We design, deploy, and manage your entire network — including LAN, WAN, and wireless networks — ensuring fast, stable connectivity, proper segmentation, and enterprise-grade performance.

AI Software Design

We have been designing neural network-based solutions since before AI became mainstream. Today, leveraging the latest AI development tools and frameworks, we build intelligent software faster and more agile than ever — from predictive analytics and smart automation to custom AI agents that create real, measurable value for your business.

Cybersecurity Services

Comprehensive cybersecurity services protect your organisation against evolving digital threats. We deliver security audits, vulnerability assessments, GDPR compliance consulting, incident response planning, and employee security awareness training — building a resilient defence for your business data.

Machine Vision Solutions

We pioneered machine vision solutions before AI tools became widely available — building custom computer vision systems for quality inspection, object detection, and automated classification. Today, with modern AI accelerating our development, we deliver even more powerful visual analytics and industrial automation solutions, faster and more cost-effectively than ever before.

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Our values

We believe in keeping our commitments and meeting deadlines. Client loyalty is our most important core value. We invest everything to ensure client satisfaction and the quality of our solutions.

Server Administration

Expert server administration keeps your critical business systems running around the clock. We manage physical and virtual servers across Windows Server and Linux environments — handling configuration, performance tuning, backup strategies, and security hardening to ensure maximum uptime.

Language Model Solutions

We implement large language model (LLM) solutions that bring AI-powered intelligence to your business processes. From intelligent document processing and automated customer service to custom knowledge bases and AI-assisted workflows — we integrate cutting-edge language technology into practical business tools.

Microsoft 365 Solutions

Get the most out of your Microsoft 365 investment with our expert deployment and management services. We handle migration, configuration, user onboarding, and ongoing administration of Exchange Online, SharePoint, Teams, and the full Microsoft 365 suite — optimised for your business workflows.

Manufacturing IT Solutions

Specialised IT solutions for manufacturing and production environments. We develop and manage production management systems, shop-floor data collection, industrial IoT integrations, and manufacturing execution systems (MES) — connecting your factory floor with real-time business intelligence.

Wireless Network Solutions

Enterprise-grade wireless network solutions designed for coverage, speed, and security. We plan, deploy, and manage Wi-Fi infrastructure for offices, warehouses, and multi-site environments — providing seamless connectivity with proper access control and network analytics.

Infrastructure Monitoring

24/7 infrastructure monitoring ensures your IT systems perform reliably and issues are caught before they impact your business. We deploy and manage enterprise monitoring platforms that track servers, networks, applications, and services — providing real-time alerts, performance dashboards, and trend analysis.

What drives us

We believe that investing in the abilities and creativity of our colleagues and partners is the driving force. We value teamwork, co-creation, and experience — everything that makes it possible to achieve lasting results.

Server Hosting — Physical & Virtual

We offer both physical dedicated server hosting and flexible virtual server solutions — tailored to your exact requirements. Whether you need a managed VPS, a private cloud environment, or a custom colocation setup, we deliver guaranteed uptime, automated backups, and enterprise-grade security so you can focus on your business.

IT Management & Consulting

Strategic IT management and consulting gives your business the guidance of an experienced IT director — without the full-time cost. We align your IT strategy with business goals, manage vendor relationships, plan technology roadmaps, and ensure your IT investments deliver maximum return on investment.

IT Audit & Compliance

A thorough IT audit reveals the true state of your technology environment and identifies areas for improvement. We conduct comprehensive assessments covering security, infrastructure, processes, and compliance — delivering actionable reports with prioritised recommendations aligned to industry standards and regulations.

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Legacy System Modernization

We take your legacy information system, learn it inside out, document every business rule, and rebuild it into a modern, AI-powered solution. Step by step, without disrupting your business — from analysis to deployment.

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IT Equipment Leasing

IT equipment leasing lets your business access the latest hardware without heavy upfront investments. We offer flexible Device-as-a-Service (DaaS) arrangements including laptops, workstations, servers, and networking equipment — fully managed, maintained, and refreshed on your schedule.

Software Licensing Sales

Software licensing complexity does not have to be your concern. We help you procure, manage, and optimise your software licenses — from Microsoft and Adobe to specialised business application licenses — ensuring compliance and cost efficiency.

More than just IT support — we think with you

Most IT providers fix what breaks. We build what lasts. We see ahead. Our IT expertise combined with a software development background using the latest AI tools and a strong business education sets us apart from any typical support service provider.

20+ years of proven partnerships

Most of our clients have been with us for 10–20 years. That level of trust is earned through consistent service quality, deep understanding of each client and their business, and a genuine commitment to long-term success.

IT expertise meets business thinking

We are not just IT specialists — our team is educated in IT, business administration, and finance. We use the latest AI development tools to design software faster and smarter. This unique blend means we see your challenges from your perspective and build solutions that make real business sense, not just technical sense.

Standards-driven, agile in practice

We work according to ITIL best practices with structured incident handling and a proven CMDB system. We follow ISO 20000 guidelines and industry standards to ensure reliability and transparency — while staying agile enough to adapt quickly to your changing business needs.

Backed by industry leaders

We partner with the world's leading technology vendors to deliver proven, enterprise-grade solutions.

Headquartered in Estonia. Serving Europe & USA.

Our team operates across the Baltics, Nordics, and beyond. We are ready to serve clients throughout Europe and the United States, with proven experience managing distributed IT environments across borders and time zones.

🇪🇪 Estonia (HQ)
🇱🇻 Latvia
🇱🇹 Lithuania
🇫🇮 Finland
🇸🇪 Sweden
🇪🇺 🇺🇸 Europe & USA

Need a dedicated IT partner in a new market? We are ready and eager to establish a tailored team — even a dedicated new department — to provide you with bespoke IT services. Whether you are expanding across Europe or entering the US market, we build custom IT operations that function as a seamless extension of your organisation.

Let's talk about your IT needs

Whether you need a full managed IT service or a custom development project — we are here to listen and deliver.

Call us directly

Speak with our service manager now

+372 504 9966

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[email protected]

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